Unveiling Our Doors: Your Connection to Auroria Perfume
This page is your dedicated space to connect with us! Whether you have a question, a comment, or simply want to say hello, we're here to listen.
We're Here to Help:
Here are some ways we can assist you:
Order Inquiries: Have a question about your recent order, its status, or the return policy? Check out our comprehensive FAQ page, or feel free to reach out to us directly.
Product Recommendations: Need help finding the perfect product? Please refer to the product description.
Refunds and Returns: For refunds and Returns related topic, please feel free to visit our Refunds and Returns page.
Do you have a question that doesn't fit into the above categories? No problem! We're happy to hear from you.
Let's Get Connected
Here are the ways you can reach us:
Email: We typically respond within 24 hours. Feel free to send your inquiry to auroria.perfume@gmail.com or fill out the form below.
Social Media: Connect with us on social media! Follow us on Instagram, Facebook, and Tiktok for updates, promotions, and a glimpse behind the scenes.
FREQUENTLY ASKED QUESTIONS
At Auroria Perfume, we're all about crafting truly luxurious fragrances, that's why we specialize in Extrait de Parfums (EDPs). Think of them as the crème de la crème of the perfume world! Packed with 20-40% perfume oils, these EDPS offer a rich, long-lasting scent that unfolds beautifully throughout the day. They're perfect for those who want their fragrance to make a lasting impression.
Now, you might be curious about other types of perfumes out there:
- Eau de Parfum (EDP): Similar to our EDPS, EdPs pack a punch with 15-20% perfume oils. They offer a noticeable and long-lasting scent, but maybe a touch lighter than our creations. Great for everyday wear!
- Eau de Toilette (EDT): EdTs are like the refreshing companions of the perfume world. With a moderate concentration (5-15% perfume oils), they provide a lovely, light scent that lasts for a few hours. Perfect for a daytime pick-me-up.
- Eau de Cologne (EDC): The lightest on the spectrum, EdCs have around 3-8% perfume oils. They offer a subtle, refreshing scent that's great for a quick spritz.
Email: After placing an order, you should receive a confirmation email that includes a receipt with your order details.
If you can't locate your receipt:
- Check your spam folder for the confirmation email.
- Contact us directly through our website contact form or email address. We should be able to resend your receipt or provide details about your order.
We understand the disappointment of finding a desired item out of stock.
Here's how we handle these situations:
- Restocking: Whenever possible, we will definitely restock popular items that are out of stock. We prioritize bringing back customer favorites!
- Discontinued Products: If a product is discontinued, we'll clearly mark it as such on the website. This way, you'll know if a beloved scent is no longer available.
- We Care About Your Satisfaction! If you're particularly interested in a restock, feel free to contact us through our website contact form or by emailing us. While we can't guarantee it, knowing there's customer interest for a product helps us prioritize future restocks.
We appreciate your understanding and hope this clarifies our restocking policy!
We currently don't offer gift wrapping, but our perfumes come beautifully packaged and ready to gift!
Auroriaperfume.hu is currently an online business only. However, we're always exploring ways to expand and connect with our customers. Stay tuned for future updates!
